News Flash


Posted on: June 28, 2020

City Hall Reopened With Modifications

City Hall reopened to the public on July 6 with some modifications. “Recognizing that many people like to pay their taxes in person and receive receipts, we have repaired the Tax Drive Thru window and that will be open for use,” said the Mayor. “We also want to remind everyone that the City chose to defer payment of July 1 taxes until October 1, 2020 without interest or penalties, so this will hopefully reduce the lines. You may also pay your taxes online, or mail them. There is also a drop box in the wall at the North Side Lobby where people may deposit their payments.”

“Due to the small vestibule areas in many of the offices, there will also be social distancing circles to denote where the lines should form. Plexiglas barriers have been installed on all of the counters and citizens will be asked to wear masks and there will be sanitizing stations,” said Councilman Peter Kelley who chairs the city Building Committee. He also noted that the first floor bathrooms will be available for public use, while the remaining bathrooms on other floors will be for employee use only.

Harley Graime, the city’s emergency management director, has been accumulating Personal Protective Equipment for employee use, including gloves, which will need to be changed frequently by those offices handling paperwork and cash money. “It’s also important for people to stay home if they are feeling sick,” Graime said. “We will be cleaning the building, contact points, public computers and ensuring there are masks and other supplies, we need to stop the spread of this community transmitted virus.”

The Public Works Department has also converted all of its services and programs to online payments and reservations. Members of the public may access all of these forms and information by visiting the Public Works Department section of the City website. “We have an organized and secure way for all citizens to access our services without visiting City Hall,” said Lindsey Rivers, Public Works Analyst.

The Town Clerk’s office will provide services at City Hall by appointment only.  Services are also available by mail, e-mail, and electronically. Customers can call 860-584-6200 ext. 0 or e-mail the office at  to determine the best way to obtain the service. For residents renewing their dog’s license, please mail the renewal to the office.  In 2020 dog owners have until July 31 to renew the dog license without penalty. Land record indexes and other forms or services are available on the town clerk web page at for the public’s convenience.

“Bristol Building Department will continue providing services to our residents and contractors,” said Chief Building Inspector Thomas Lozier. “We encourage applicants to applying online for all building related permits. Please visit our online permitting system at for all building  and zoning permits or visit the City Of Bristol website for building and zoning related questions.” At this time all inspections are being evaluated before the inspector goes out to the property. The department offers in person inspections (case by case) as well as zoom style inspections depending on the situation. If you need to schedule an inspection or you have a general question for an inspector, please call the main number (860-584-6215).   

Bristol parks have re-opened for public use and registration is available for select programs including Summer Cares, aquatics classes, arts and youth sports. Athletic fields and park pavilions are also available for rental for group gatherings under 50 people. Registration and reservations for all parks, recreation, youth and community services can be completed online at For any questions please call the main office at 860-584-6160.

Members of the public wishing to access City Hall after the opening on July 6th should use the North Lobby entrance (closest to the Police Dept.). Parking is available on the street, and in the Laurel Street parking lot. There are handicapped parking spaces to the rear of the building near the handicapped ramp, accessible from Meadow Street.

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