News Flash


Posted on: April 9, 2020

Coronavirus Updates and Information

The City of Bristol is taking the necessary precautions with regard to the Coronavirus outbreak and following the protocol set by the Governor’s Office and the State Department of Public Health. This page has been established to provide the public with resources and information. We will continue to add relevant information as it becomes available, and encourage residents to focus on education along with your and your family’s safety.

While City Hall is closed to the public, departments are operating and request any service issues be addressed through our online services. You can also call the individual department for guidance. For the most updated information on City Departments, use the link above listed: DEPARTMENTS

Weekly updates are available on the Mayor’s Office Facebook Page. For more information kindly access: Mayor’s Office Bristol CT

Covid-19 and the City’s Response by Mayor Ellen Zoppo-Sassu, March 30

Bristol Active Park Sites and Athletic Fields Closed March 29, 2020

Message from Mayor Zoppo-Sassu March 27, 2020

City of Bristol Departments Encourage Citizens use online access for City Services

The Bristol All-Heart Hotline is for Bristol residents without family or others to assist with social services or additional support during this public health emergency. The phone number is: 860-584-6253. The hotline is for residents confined to their home, are elderly or at risk, people with transportation issues, families who can’t reach the School Food Distribution Sites, and other situations. Individuals under these circumstances can call and leave a message with their name, phone number, email and their specific need. Issues will be reviewed and if applicable will be matched with a volunteer to assist. The City is compiling a list of volunteers interested in assisting during this crisis-please email your name and cell phone number to


What do I do if I am having symptoms? If you believe you have symptoms, call your healthcare provider. If you have other medical questions and you are unable to speak to a healthcare provider, Hartford HealthCare has established a Clinical Command Center hotline, which can be reached 24 hours a day at 860-972-8100 or (toll-free) 833-621-0600. State of CT testing sites will require two referral forms from your Primary Care Physician. State testing sites will not provide tests without these documents. If you are exhibiting symptoms, please contact your PCP first, do not go to the ER and please consider a self quarantine. If you are experiencing life threatening issues, call 9-1-1.

Connecticut Children’s new Virtual Health page is now live at Families can use this site to schedule telehealth visits for their children, read our telehealth FAQs, and learn how to prepare for a telehealth visit.  As a reminder, Connecticut Children’s also has a COVID-19 pediatric hotline. Parents and pediatricians can call the number 24/7 to speak with a Connecticut Children’s clinician and ask their coronavirus questions. The hotline number is 833-226-2362.

DEPARTMENT OF PUBLIC HEALTH DAILY UPDATES:  State Department of Public Health Information related to COVID-19.

Information for the Community

Information for Businesses and Non-Profits

Bristol/Burlington Health Department Updates and Directives

BOARD OF EDUCATION DISTANCE LEARNING: The Bristol Board of Education hotline for information regarding Chromebooks and distance learning. For assistance please call: 860-584-7090

Childcare-Provider Resources

8 Tips for talking to your kids about Coronavirus

Tips for Coping

Governor Ned Lamont Frequently Asked Questions 

Connecticut COVID-19, including guidance and other resources, residents are encouraged to visit CT Coronavirus. Residents with questions can call 2-1-1 or text “CTCOVID” to 898211.  NOTE: As the information is continuously evolving, please check these websites frequently for updates.

Price Gouging Matters
: Connecticut law specifically prohibits price gouging on items that are subject to a “Supply Emergency Proclamation” made by the governor. To file a complaint, please contact: Department of Consumer Protection, 450 Columbus Boulevard, Suite 901, Hartford Ct., 06103 Consumer Complaint Center at 1-800-842-2649

COVID19 Stop Spread Eng

COVID19 Stop Spread SP

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